top of page

GALE: One Size Doesn't Fit All

How GALE's flexibility fits different use cases from pharmacies to rural communities

Different telehealth use cases require different physical setups. For example, a nurse traveling in rural communities needs a solution that fits in a backpack. But a nursing home needs a telehealth cart that can be moved between rooms. And a school needs something that fits in a small case and can be carried between classrooms.

GALE is based on Android — so we're able to leverage different off-the-shelf tablets and phones to fit different form factor requirements. The form factor is all part of the same GALE platform — so customers are able to combine different form factors to fulfill multiple use cases.

We'd like to highlight how different customers have been using GALE to fit their specific use cases:

1. Next Gen Healthcare Kiosk

Used by pharmacies to remotely connect patients with doctors, and issue prescriptions on the spot. It can also function as a "health and wellness kiosk" for employees.

The large 22" Elo touchscreen can be placed in a cabinet or on a flexible arm for desktop use. Smart diagnostic devices are stored in custom-built drawers, and an optional printer and ID card reader can be included to augment the patient experience.

19Labs Fun Fact:

Healthcare kiosks were introduced by Amwell seven years ago. Four years later, we worked with them to launch next-generation kiosks that support multiple clinics, various languages, different sets of devices, and wellness checks. This innovation transformed the user experience, engagement rate, and value proposition of employer healthcare kiosks.

2. Telehealth Cart

A "kiosk on wheels" that is often used in nursing homes, senior homes, and clinical situations that require a robust yet mobile telehealth solution. Aside from being transferable between rooms, it also holds a large number of smart diagnostic devices.

The cart's large 22" Elo touchscreen comes with a built-in camera and is best coupled with advanced devices such as ultrasound, 12L ECG, and special exam cameras. External accessories like keyboards can also be included.

3. Portable Telehealth Kit

Ideal for rural schools, traveling nurses, or any telehealth use case requiring portability such as COVID-19 isolation wards.

This usually comes with an 8.4" - 12" tablet from various vendors like Samsung and Elo. Optional built-in cellular support is available on many tablets, which is important for mobile use cases and works much better than relying on a hotspot.

Both backpack and carrying cases are available, and a keyboard or tablet stand can be included as well.

About 19Labs

19Labs is the creator of GALE, a Next Generation Point-of-Care platform for pharmacies, schools, workplaces, and rural communities. GALE brings together cutting-edge diagnostic technologies from industry leaders like Zoom, Elo, Amwell, Samsung Mobile, MIR, Omron, Viasat, EchoNous, PAP Link, and many others in one smart, efficient, and cost-effective platform. It was designed from the ground up to be operated by non-healthcare professionals in locations with limited infrastructure and optimized for low bandwidth and intermittent connectivity. To learn more about GALE, please visit


bottom of page