Effective Date: June 17, 2020
Welcome to 19Labs
We take your privacy seriously. We are committed to protecting your privacy in accordance with all applicable laws and regulations.
What’s in This Policy?
The following provides an overview of the information 19Labs collects in the course of your use of our website. 19Labs only collects data for your use of this website.
I. What We Collect
Through your general use of our website, 19Labs may collect and/or receive the following information about you that reveals your specific identity, or is directly tied to your specific identity:
Your full name
Your email address;
Your submitted inquiry content;
Your IP address; and
User preference data.
II. How 19Labs Collects This Information
Here are the ways that 19Labs may collect your information.
User-provided information: When you visit the website, there is an option to contact 19Labs. This is performed by submitting your full name, email address, and inquiry on the 19Labs - Contact Us page, available at:
III. How 19Labs May Use Your Information
Here are the ways that 19Labs might use your information to provide our services and serve you better content.
We use your information to reply back to your inquiries.
We use your information for general business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new services, enhancing, improving, or modifying our website.
We need information about your social media account and activities to facilitate social sharing functionality, such as sharing the 19Labs page with other Internet users.
We may use and share aggregated and anonymized information to better understand and serve our users or for optimization of our marketing efforts.
IV. Who May Receive Your Information
This is how 19Labs shares the information we collect through your use of the 19Labs website.
Any research and analysis done or shared with the intent to better the platform offerings will only be used and shared in an anonymized format.
a. Third Party Sharing
19Labs forwards users to third-party providers such as Facebook and Twitter.
19Labs will use your personal information to reply back to your inquiries.
b. Administrative Purposes
19Labs may share your information with third parties for the following purposes:
Providing Services: 19Labs may share information about you with our service providers who process information to provide services to us or on our behalf.
Fraud prevention: 19Labs may disclose the personal information 19Labs collects about its users when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, its users, or others.
Law enforcement purposes: If requested or required by government authorities, such as law enforcement authorities, courts, or regulators, or otherwise to comply with the law, 19Labs may have to disclose any information 19Labs has about our users. 19Labs also may disclose information collected about you in order to exercise or protect legal rights or defend against legal claims.
V. Children’s Privacy
Protecting the privacy of children is especially important to 19Labs . For that reason, 19Labs complies with the Children’s Online Privacy Protection Act (15 U.S.C. §§ 6501–6506) and does not knowingly collect or maintain personally identifiable information or non-personally identifiable information from users under 13 years of age .
VI. Your Privacy Choices
Accessing or Deleting Your Information
If you want, you can ask 19Labs for the information we have about you and even ask us to delete it.
Please note that we may need to retain certain information for mandatory record keeping purposes and/or to complete any transactions that you began prior to your request. There may also be residual information that will remain within our databases and other records, but such residual information will no longer be tied to your identity.
VII. Data Retention & Security
19Labs seeks to use reasonable organizational, technical, and administrative measures to protect your information within our organization from loss, misuse, unauthorized access or disclosure, alteration, and/or destruction.
VIII. YOUR CALIFORNIA PRIVACY RIGHTS
Since 2005, California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share user’s personal information with unaffiliated third parties for their own direct marketing purposes.
19Labs is committed to remaining in compliance with the California Online Privacy Protection Act (CalOPPA) and any other relevant regulations related to user privacy and security.
IX. How to Contact Us
The best way to get in touch with our Privacy team is to email us. We would love to hear your questions, concerns, and feedback about this policy. If you have any suggestions for us, feel free to let us know by writing to the following address:
2955 Campus Drive
San Mateo, CA 94403
Please note that email communications are not always secure. Please do not include sensitive information in your emails to 19Labs.