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Terms of Use

Acceptance of Terms: By accessing or using our video conferencing platform ("Platform"), you agree to comply with and be bound by these Terms of Use, as well as our Privacy Policy. If you do not agree to these terms, you may not use the Platform.

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1. Approved Users Only​

  • The GALE telemedicine platform is to be used by approved users only and only for meetings they have been explicitly invited to join through online WhatsApp, SMS, Email, or GALE Call center invitation.

  • Even if you are an approved user on the system, you may NOT join meetings unless you have been invited to do so.

2. User Conduct

  • You must maintain cordial manner and language while using the platform

  • You agree to use the Platform for lawful purposes only. Unauthorized, abusive, or harmful behavior, including harassment, spam, or use of the Platform for illegal activities, is strictly prohibited.

  • You must respect other users' privacy and confidentiality and are prohibited from recording sessions without consent from all participants.

3. User Responsibilities

  • You agree to maintain the confidentiality of any personal information, or any other sensitive information disclosed during the use of the Platform.

  • You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Prohibited Activities Users are prohibited from:

  • Recording sessions without consent from all participants.

  • Sharing or broadcasting any session content without permission.

  • Using the Platform to share illegal content, malware, or other harmful material.

  • Attempting to interfere with the Platform's security or accessibility.

5. Intellectual Property: The Platform and all associated trademarks, software, logos, and other proprietary information are the intellectual property of the Platform provider. You may not copy, modify, or distribute any part of the Platform.

6. Limitation of Liability To the fullest extent permitted by law, the Platform provider shall not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of data or harm to devices, arising from your use of the Platform.

7. Modifications to the Platform We reserve the right to modify, suspend, or discontinue the Platform at any time, with or without notice. We are not liable to you or any third party for any changes to the Platform or its availability.

8. Termination We may suspend or terminate your access to the Platform without notice if you violate these Terms of Use. Upon termination, your right to use the Platform will cease, and any data associated with your account may be deleted.

9. Governing Law and Jurisdiction These Terms of Use are governed by the laws of California. You agree to submit to the jurisdiction of the courts in Califonia for any disputes arising under these Terms.

11. Contact Information For questions regarding these Terms of Use, please contact info@19labs.com

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